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Error Handling

Response

All errors are sent back using this format

{
"message": "Description of the error",
"cause": "Optional debugging data",
"code": "See codes below"
}

Common Error Codes

CodeDescriptionSuggested Fix
ED001Generally raised if your input or query does not contain required information or is otherwise invalidReview the call being made and the relevant API documentation for any potential missing or misconfigured data
ED002Generally raised because an underlying call was unable to find or process sub informationCheck infrastructure logs to determine if services are down. Otherwise contact support
ED003Generally raised due to some underlying logic call being invalid.It could be caused by incorrect data being provided to the service, or the data from the underlying data stores being incorrect
ED004Invalid or no Tenancy IDYour call did not include a valid X-TENANCY. Or you no longer belong to that tenancy
ED005UnauthorisedYou do not have permission to perform this action. Check your permissions and try again